I always ask my clients to write or email me, and tell me truthfully how they appreciated my service to them. Their feedback is so important! Here are a few highlights of what people are saying about me.
(12) Were your calls / emails returned in a timely manner?
(13) How satisfied are you with the service you received from the agent above?
(14) How satisfied are you with the service you received from the company above?
(15) How likely are you to recommend the agent above to a friend, colleague, or family member?
(16) How likely are you to recommend the above company to a friend, colleague, or family member?
(17) What is the most important reason for your score in question 16?
Kay CheekJay M and Jean K
Kay Cheek is wonderful. She learns what is important to her clients, works tirelessly to find properties that meet their needs, superbly understands all aspects of the real estate transaction process, has great connections in the DFW market and advocates for her clients. We have worked with Kay twice on real estate transactions and highly recommend her.CEF
“Outstanding – Best in the business!”
“I love how you are still rocking the real estate world. Over 10 years ago you taught Mike and me so much when buying & selling homes in TX. I didn't realize how much I'd still be using your advice in my own real estate career 10 years later! Thanks for all the lessons!”
Purchasing a home is one of life’s biggest stressors and selling a home and purchasing simultaneously can be miserable. It’s not if you solicit the expertise and wisdom of Kay Cheek. With Kay's amazing guidance and advice our 4 young children, 2 active dogs and a house full of “stuff” were settled into our new home. Fast forward to the present and Kay is working equally hard to assist my oldest son with the purchase of his first home. Any family or person that is buying or selling a home, no matter what the circumstances, should contact Kay Cheek at Ebby Halliday for a high quality experience.
“Thank you so much for your incredible support on closing this home. You have done a truly great job. Much, much appreciated your time and efforts to make this happen.”
Below you will find the survey results from Bookfield Global Relocation Services for the Cape's. You scored a 6 out of 6 possible points for all of the homefinding categories and she made an awesome comment! OUTSTANDING – BEST IN THE BUSINESS!!
Thank you very much for all of your hard work!
Corporate Real Estate Services
“Just wanted to take the opportunity to thank the Cheek Team and show my heartfelt appreciation for the professional service you provided through my entire home purchase. Thanks for making buying a home out of state so easy.”
Kay and Roger,
We are incredibly happy in our new home and we thank you for working so hard to get us here. We are truly grateful! Thank you, The Bentons
Thank you so much for allowing us to work with you and your clients on the purchase of Trolley Trail. Such a fun fact to learn that you went to Abilene for college. Sheri
Thanks so much for all your help! Will definitely recommend you and Roger to our friends.
Jenifer and Josh
Kay and Roger are great people that care and watch all the process to make sure you get your monies worth. Kay helped us all the way in a new housing location/market. Kay was involved all the way through closing and made the transaction from Houston to Dallas smooth.
Roger and Kay were both awesome. I had the pleasure to meet both of them and work with both. Kay Cheek listened to all my reasons and choices for buying my home. Her and her husband were very friendly and full of experience and information. I will definitely recommend them to any friend in my situation.
To Ebby Halliday Realtors
Mary Frances Burleson, President/CEO
Betty Misko, VP Designated Broker & Director of Sales Offices
Dear Mary Frances and Betty,
I am sending this follow up letter regarding our relocation from San Diego to Dallas with CVS/Caremark. Relocation with any organization is an extremely arduous experience and can be one of the important aspects when moving across country. Therefore, having the right partner is vital for employees when they move for their company. If the situation is extremely negative, it can affect their job performance and possibly determine if they stay with that organization.
I wanted to highlight the outstanding service and care we received from Kay Cheek, who works for Ebby Halliday Realty. We were initially recommended “a top producer” from Prudential Realty. This turned out to be an extremely poor experience. The Prudential realtor was only concerned about making her own commission, and not concerned in the least that our relocation experience would go smooth. Due to this, we returned to you to get a second recommendation for a replacement realtor. After a couple of recommendations, we decided to go with Kay Cheek with Ebby Halliday Realty.
I am writing this letter to comment on how truly outstanding and professional Kay Cheek is and the top notch job she did with our relocation. I have over twenty years of experience buying real estate, and without a doubt, Kay is the best real estate professional I have ever met and dealt with.
I would HIGHLY RECOMMEND that Kay be considered for all relocations to the Dallas/Ft. Worth area. Kay is truly in a class by herself. She is completely dedicated to her clients, gives world class service, and provides the communication/follow-up skills necessary for a smooth relocation process. Had we been recommended Kay from the beginning, we would have had a much smoother transition to the Dallas/Ft.Worth area. Fortunately, we were able to work with Kay half way through the process to salvage the situation.
I could continue to list more superlatives about Kay, but I would prefer that, if you needed more follow up, you can contact me at any time where I can provide further details on what a world class relocation specialist Kay Cheek is. My phone number is 619-507-7197 and my e-mail is firstname.lastname@example.org. Thank you for your time and consideration of this letter.
"Kay was just a delight to deal with. She was always available throughout the entire process."
"Thanks Kay. It has been a pleasure getting to know you and Roger. Dayna and I really appreciate your friendly nature and your professionalism. Thank you so much for your help!"
"Kay was Amazing!"
"Moved back to California.....Wish I could take Kay with me to find my new home here...She is the Best!"
"Thank you - thank you for the professional approach you and your team took to selling my house. I feel the process was seamless. It was truly a pleasure working with you and I will definitely be shouting out my highest recommendation on your behalf.
May God's richest blessings be on you."
"Kay was wonderful to work with. She really listened to our needs and searched for a large lot with a pool. Our days were packed and organized as we were on tight time frame. Kay not only showed us homes but also really spent a lot of time orientating us to all of the towns amenities, schools, shopping and sporting activities. Kay is a gem and I would recommend her to anyone looking to buy or sell their home!"
Chris & Leigh________________________________________________________________________________
"This is the 4th house that I have bought and sold through Kay. In each transaction we received excellent service and got top dollar from our property."
"Kay was fantastic!"
"Thank you each for personally attending John & Carolyn’s first closing, and going back out to the house and checking the plumbing issue before the closing. I think having you there gave John a lot of confidence. Ruth & I appreciate the knowledge and actual follow-through you both provided throughout the whole house-buying process to make sure John & Carolyn got a good house at a good price. You both gave us a lot of comfort that John & Carolyn would be dealing with reliable people at each step of the process to have a good first home-buying experience. We’re glad we know you!
"Kay and Roger Cheek were outstanding. They truly care about their clients and are available 24/7. They understand the market, the value of homes and want what is best for their buyers, not just what Ebby has for sale. I move every 2 years and can't wait for them to list our home."
"Fantastic experience with Kay Cheek. She's educated, knows the area, responds and has the best interest of the client in mind."
"Kay was without a doubt a pleasure to work with. Both me and my husband felt very comfortable working with her. She is very straight – never did I feel like she was trying to “sell” me on something I didn’t want. She’s extremely well organized, the very definition of professionalism and a joy to work with. I have recommended her to everyone I can and will continue to do so in the future. Although I hope we stay in our new home for a very long time, when it comes tome to move again, I definitely hope I’ll be able to work with Kay."
Kay and Roger went beyond what was expected. They really help us with our relocation. Couldn’t have done it without them. We would highly recommend using them again."
Mr. & Mrs. Christopher________________________________________________________________________________
"Kay Cheek is amazing! Her level of professionalism is superb. I know she and her team are doing the best possible job of finding me the best value in home selection. I could not be happier with my new home. I will always recommend Ebby Halliday and Kay Cheek to anyone looking to buy or sell their home."
"You all are the best and so very helpful."
Greg and Tamra________________________________________________________________________________
"Have used Kay Cheek a number of times. We believe she is one of the best in the industry!"
“We chose Kay Cheek as our Realtor because of her outstanding school involvement when her two sons went through Weatherford Elementary where I was principal beginning in 1974. She served as PTO president two different times and was superb. Because of her continued pursuit of excellence in our city as a Realtor, I wanted an opportunity to work with her again. She is a true professional and an outstanding individual.”
"Kay Cheek is an extraordinary Realtor. She is everything and more that a Realtor should be. I have worked with many, as well as been one myself for 10 years...and have never worked with the outstanding level that many aspire to...but only Kay achieves."
Steve and Jackie________________________________________________________________________________
"Everything was top notch, professional and well done. We have and will continue to recommend Kay to our friends."
Thomas & Monica________________________________________________________________________________
"Kay is the best! She had so much patience and knowledge. We love our new home and would definitely recommend her to anyone."
Erik and Amanda________________________________________________________________________________
"Kay represents your company very well. She is a professional and has the clients needs in her best interest. I'm very glad that my company chose Ebby for our relocation needs and I'm glad to have worked with Kay."
“We enjoyed our time with Kay and feel she did a great job representing us. We have already recommended her to our friends moving here.”
Thomas and Carol________________________________________________________________________________
“My husband and I have been through many relocations. We have had some great Realtors, but none compare to Kay Cheek. She did an outstanding job helping us to find our home. We would recommend her to any friends, family or co-workers who would potentially move to Dallas. Moving can be stressful. Kay helped to ensure that our transition was a smooth one. She provided excellent customer service throughout the entire process, from start to after closing. We hope to be here for a while but if it turns out we need to move again in the next few years we will definitely want Kay as our selling agent!”
David and Amber________________________________________________________________________________
"You are terrific. The best realtor I have ever worked with."
“We love Kay! Not only do we think she is a joy to be with, we think she is great to have in price negations. This was our third time to move in the Metroplex and our third time to use Kay.”
"Kay exceeded our expectations. She was extremely professional and instilled in us the confidence that we had a top-of-the-line Realtor. Her availability amazed us and was greatly appreciated, especially since it was a holiday weekend and we were on a tight schedule. Also, Kay has become a true friend – our daughter still asks about Ms Kay – and we look forward to having her over as soon as we finish unpacking!"
"Kay was, without a doubt, a pleasure to work with. Both me and my husband felt very comfortable working with her. She is very straight - never did I feel like she was trying to "sell" me on something I didn't want. She's extremely well-organized, the very definition of professionalism and a joy to work with. I have recommended her to everyone I can and will continue to do so in the future. Although I hope we stay in our new home for a very long time, when it comes time to move again I definitely hope I'll be able to work with Kay."